It's not much of a stretch to say that live streaming or webcasting of funeral services is a popular topic these days. I spoke with one industry vendor this week who said that his phone started...
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Jim Rohn, a great business philosopher, once said, “to be a master communicator, all you’ve got to do is follow this simple three-step process: Have something good to say Say it...
One of my main focuses is to help my clients win more at need calls. The best way to do that is to catch the Baby Boomer wave. People from the Silent generation are fairly set in their ways. In...
My teenage daughter took the freshly baked muffins out of the oven, took one look, and tossed them into the garbage. She was in tears. That had been her third attempt at making muffins for her...
Last Friday was one of those days. A day that was incredibly important to me but just another Friday for most people. Friday was the sixth anniversary of the passing of someone very close to me....
I was on a call with a casket vendor this week, and he described a conversation he had with a funeral home owner (the vendor is on this email list, so I’m sure he’ll get a laugh out of...